- Manage helpdesk operations ensuring timely response and resolution of escalated issues - Oversee front office operations and maintain high standards of housekeeping and upkeep - Supervise mailroom operations and ensure proper handling of official communications - Monitor security operations including deployment, compliance, and incident handling - Manage housekeeping services including inspections, quality checks, and issue resolution - Ensure effective cafeteria operations including hygiene, food quality, vendor coordination, and service efficiency - Conduct regular facility walkthroughs to identify and resolve operational issues - Monitor vendor performance and contribute to vendor evaluation and performance metrics - Handle crisis management, emergency response, and escalation processes - Prepare staff rosters and manage workforce scheduling across functions - Maintain logs, documentation, and ensure compliance with policies, SLAs, and statutory requirements - Support audits (ISO,...