Job Purpose:

This position requires a socially focused, detail orientated team player who can operate under pressure to assist with the concierge service function along with the hotel Head Concierge and to take responsibility for managing and nurturing relationships with guests, key suppliers and staff.

Employee Value Proposition:

This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as part of a highly effective team; whilst operating within clearly defined standards and expectations; where your specialist guest service expertise can be recognised.

Organisational Positioning:

• Department: Rooms Division
• Reporting to: Head Concierge
• Location: The Oyster Box Hotel

Key Performance Objectives:

• To be a Red Carnation Hotel A...