**Additional Information**
**Job Number** 26036063
**Job Category** Rooms & Guest Services Operations
**Location** 30 Beach Road, Singapore, Singapore, Singapore, 189763
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

+ Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
+ Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
+ Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
+ Answer, record, and process all guest calls, messages, requests, questions, or concerns.
+ Contact appropriate individual or depar...