Job Description: Supporting the Manager and cross-functional teams, coordinating and planning clinic activities, utilisation of manpower and resources, to ensure cost efficiency, effective management and smooth daily operations of the clinic. Identify and ensure operational workflow aligns with service quality and clinical standards Assist in the Implementation of new services/work processes through planning and assessments of industry best practices. Develop and roll out training manuals and SOPs to ensure consistency in service delivery across all clinics Managing internal communications to ensure key stakeholder management for prompt reaction to operational needs Ensure compliance with approved policies and procedures with government regulations Involvement in the planning and approval of staff roster, work performance reviews and improvement plans, and cultivating developmental plans Perform regular audits onsite on a full spectrum of policies and procedures Ensure that current pro...