Job Purpose

To provide administrative and clerical support to ensure the efficient operation of the office, including coordination between the company and its suppliers, managing documentation, and supporting operational processes such as quotations, stock control, and technician workflow tracking.

Key Responsibilities Act as a liaison between the company and its suppliers, addressing queries related to quotations, equipment, and service delivery. Ensure all financial and administrative transactions comply with company policies and statutory requirements, including accurate handling of VAT on invoices. Generate and distribute quotations to both existing and prospective customers, including follow-up and due reminder letters. Review, update, and maintain customer agreements on an annual basis. Manage and respond to customer complaints in a professional and timely manner, escalating where necessary. Maintain an effective filing system, ensuring all company documents are accurate...