Job Description

This is a remote position.

This role focuses on supporting broking operations to ensure smooth service delivery and uphold the company’s reputation. It requires delivering professional client service both in person and over the phone, handling claims efficiently in line with company guidelines, and assisting clients with settlements. The position also involves supporting the branch Account Manager in growing the client base and managing debtor control, while building strong relationships with clients, underwriting partners, and other stakeholders. Flexibility to assist the wider team is also an important part of the role.

In essence, it’s about service excellence, claims management, business growth support, and relationship building.

Duties and Responsibilities

Processing

• Sunrise renewal invoice processing in accordance with procedures
• New business, renewal and endorsement invoice requested by b...