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Assistance Digital Support Coordinator

Company

Collinson

Location

Cape Town, South Africa

Type

Full-time

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.

© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.



Main Purpose of Job

The SmartDelay function at Collinson aims to enhance the travel experience by providing immediate, tangible benefits to travellers facing delays, thereby improving customer satisfaction and loyalty. The role will also support the operations team by answering all front line calls and being able to direct theses calls accordingly and also deal with any administrative functions required by the operations department.

Main Responsibilities

· Assist customers in accessing airport lounges ...

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