This position is responsible for ensuring quality brand delivery to achieve desired business results through management of multiple salons.
Manages the selection, training, assessment, and development of high-quality salon managers to assure maximum effectiveness, motivation, and retention.Directs the implementation and communication of tools and resources to help salon employees achieve brand measures and other key measures to grow their salons and achieve profitability.Directs the implementation and communication of salon operations processes to ensure compliance with established standards and brand strategy.Coaches and provides feedback to salon employees to improve brand delivery and salon operationsProvides strategic direction to salon employees related to the identification and support of underperforming salons to ensure opportunities are addressed in a timely manner and performance and/or improvement plans are in place.