Elevate customer interaction as an Architect Expert in Conversational AI at Bell. Design innovative solutions that enhance user experiences through robust architectural designs.

This senior role involves architecting cutting-edge conversational AI platforms, collaborating with cross-functional teams within an Agile framework. You will be instrumental in implementing Large Language Model architectures while ensuring solutions meet high governance and security standards. Your mentorship will guide AI engineers towards achieving excellence.

Key Responsibilities:
• Craft end-to-end architectures for chatbots and voice assistants
• Lead the integration of multi-channel AI frameworks
• Set up system performance KPIs and monitoring procedures
• Work with design teams on dialogue standards and escalation processes
• Provide technical mentorship to engineering staff

Requirements:
• Minimum 5 years experience in conversat...