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AR Follow-Up - Medical Billing (Voice Process)

Company

GetixHealth

Location

Bengaluru, India

Type

Full Time

Roles & Responsibilities



  • Manage Accounts Receivable for US healthcare providers (physicians/hospitals).

  • Handle denials, rejections, and LOA issues; correct and resubmit claims.

  • Follow up with insurance companies via calls and document actions.

  • Track outstanding balances and ensure timely collections.

  • Maintain accurate billing notes, production logs, and status reports.

  • Meet daily/monthly collection and productivity targets.

  • Ensure quality standards and compliance with company policies.

  • Identify issues and escalate to the supervisor when needed.

  • Perform timely follow-ups on pending claims.

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