Processes the preregistration of new patients to Cleveland Clinic and schedules consults and follow-up visits.
**Responsibilities** :
+ Preregisters new patients to the Cleveland Clinic, following the specific guidelines of CCF.
+ Determines correct physician within the specified department with the correct insurance and credentialing.
+ Verifies patient insurance eligibility to procure referrals for HMO patients seeing CCF specialists.
+ Schedules appointments requested through the CCF WEB site.
+ Meets standards related to call responses, accuracy and customer service.
+ Other duties as assigned.
**Education:**
+ High School Diploma, college or technical training a plus.
+ Phone, Typing computer and Internet skills.
+ Excellent interpersonal skills in order to communicate effectively with internal and external personnel and strong oral and written communication skills.
+ Must be able to work with patients, physicians and interoffi...