Join Leggat Discovery Ford as an Appointment Coordinator and optimize service bookings for an exceptional automotive experience. Your outgoing personality will drive customer engagement and satisfaction.
With over a century of expertise, Leggat Auto Group seeks a dedicated Appointment Coordinator to enhance service efficiency. Ideal candidates have at least one year of call center experience, stellar customer service skills, and a knack for exceeding expectations. You'll engage customers through calls and support their mobility needs while managing service appointments effectively.
Key Responsibilities:
• Book service appointments maximizing department hours
• Make outbound calls for appointment configuration
• Maintain daily, weekly, and monthly sales goals
• Capture and update customer contact information
• Input client data into CRM systems
Requirements:
• Minimum 1 year in a call center environment
• Outgoing, positive demeanor with reliability
• Ex...