The Bank invites applications from highly skilled and suitably qualified applicants for the following vacant position: Applications Officer

Role Summary

• To enhance the operations of the Bank and the rural and community banks (RCBs) by designing, developing and implementing business software solutions and providing support to end users

Key Responsibilities / Accountabilities

• Provide maintenance and support of business application systems of the Bank to ensure timely roll out for use by RCBs

• Perform close of day activities to ensure the banking software is ready for use the next day and generate reports for submission to applications manager

• Resolve incidents logged in the SysAid (Helpdesk Software) and escalate unresolved issues to vendors to ensure they are addressed promptly

• Provide support to users of software and applications used by the Bank/RCBs

• Connect RCBs/Agencies to the Data Centre...