Enhance Northland Properties' software operations as an Application Support Specialist in Vancouver, BC. Leverage your expertise in troubleshooting, configuration, and user support across key business applications.
As a full-time Application Support Specialist at Northland Properties Corporation, you will ensure optimal performance of software platforms, serving as a key liaison between users, technical teams, and vendors. With a strong focus on ticket resolution and application enhancements, your role includes diagnosing issues, managing configurations, and reporting for improvements.
Key Responsibilities:
• Provide support for PMS, CRS, GMS, and Payment Systems
• Log and resolve incidents and service requests efficiently
• Collaborate with IT teams and vendors for troubleshooting
• Track recurring issues for process and tool enhancements
• Participate in user training and onboarding sessions
Requirements:
• 2–5 years in application support or IT operations<...