SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED
Location
singapore, Singapore
Type
Full-time
Application Analyst Job Responsibilities
Manage and support a portfolio of business and regulatory applications, ensuring system availability, stability, and compliance with service level agreements (SLAs).
Act as the primary liaison between business stakeholders, technology teams, and vendors to support application-related initiatives and issue resolution.
Coordinate application onboarding, upgrades, enhancements, and change implementations, including planning, resource allocation, testing, and user acceptance testing (UAT).
Monitor and govern application performance, operational risks, policies, and compliance requirements.
Manage incidents, service requests, and production support activities, ensuring timely resolution and minimal business disruption.
Coordinate resources across multiple regions and time zones to support daily operations and project deliverables.
Prepare management reports, operatio...
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