Job Summary: will deliver field-based customer service and product repair, modification and installation of home appliances. Technicians will provide timely and professional repairs of products while maintaining high levels of customer service.

Specifically looking for sealed system certified technicians to perform refrigeration work. Need to be EPA certified and have their license.

Duties:

Completing daily routes

Communicating with customers about the problem, resolution, repair cost and any suggestions

Referring to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems

Contacting manufacturer and vendor tech lines for troubleshooting assistance

Researching parts numbers and pricing via websites and phone

Contacting vendors for authorization when exceeding pre-auth limits

Thoroughly and accurately completing all paperwork r...