Overview

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Position

The OpportunityAs the APAC Regional Customer Service Centre (RCSC) Service Excellence Specialist for Digital Enablement, you are the bridge between cutting‑edge technology and a seamless customer experience. Based in Kuala Lumpur, you will drive the adoption of digital tools that empower healthcare providers to resolve issues faster and even prevent them before they occur.

Responsibilities

• Empower Customers through Technology: Lead the onboarding and training for o...