Workato is looking for a Customer Centric Engineer to join our Global Customer Centric Engineering team in Hyderabad City, Pakistan. In this role, you'll manage complex technical customer escalations and ensure high customer satisfaction. This position requires strong engineering skills, particularly in Ruby, and an ability to communicate effectively across teams.

As a part of your responsibilities, you’ll mentor support engineers and help drive AI-powered process improvements while maintaining a vibrant work environment that values innovation.