Purpose of the Role:

The Anu SPA Therapists Supervisor/Trainer supports the Spa Manager in the day-to-day running of Anu SPA by supervising spa therapists, delivering treatments, supporting guest care standards and providing practical training and coaching to the team.

The role is hands-on and focuses on treatment excellence, therapist development, service consistency, cleanliness, communication and adherence to Anu SPA procedures, treatment protocols, hygiene standards and hotel policies.

Scope of the Role:

This is an operational supervisory and training role working under the direction of the Spa Manager. The role provides daily guidance, coaching and practical support to spa therapists while helping to maintain consistent guest service and treatment standards.

As this is a hands-on role, the employee is required to carry out spa treatments as part of their regular duties when qualified, trained and schedul...