Position Summary

The System Operations Strategy and Analytics Analyst primarily provides operational support to the JetBlue System Operations Center (SOC) enhancing data-driven decision-making and continuous improvement initiatives. This role leverages data and technology to support JetBlue’s overall operational excellence and system efficiency to address challenges faced by the SOC. The position serves as a bridge between the Operations and Planning teams, fostering collaboration to streamline processes, implement scalable solutions, enhance decision-making capabilities, and support a more resilient schedule. The Analyst reports to the Director, Operations Strategy & Engineering, with a direct supporting relationship to the Director, System Operations Strategy & Continuous Improvement.

Essential Responsibilities