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Analyst, Product Complaint I

Company

AbbVie

Location

Heredia, Costa Rica

Type

Full-time

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, (https://www.linkedin.com/company/abbvie/) Facebook, Instagram (https://www.instagram.com/abbvie/) , X (https://twitter.com/abbvie) and YouTube. (https://www.youtube.com/user/AbbVie)

Job Description

These roles are responsible for handling inbound and outbound interactions (phone, email and other channels) from patients, HCPs and customers, while accurately identifying, documenting and routing product quality complaints and related safety information. T...

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