OverviewKensium is currently seeking a Analyst -Customer Support to join our Team.You'll play an integral role in an exciting and fast-paced environment where the sky is truly the limit.
.You should be a self-aware, self-starting individual.The right person for this job will pride themselves on taking responsibility for their role.You should be a individual who is passionate about their work and strives for continuous improvement.This role carries with it the possibility of providing a good deal of influence on how our growing team matures as we expand our influence within the global Ecommerce eco-system.You should be a collaborative team member who is passionate about sharing the things you've learned as well as learning from others on the team.
**Responsibilities**:- Triage support requests in the appropriate Request tracking systems - Jira, JSD- Install and configure of Kensium products as directed by product owners.
- Own Support Requests until closure and ensure tha...