Job Description

Business Function

Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Job Objective

To maximise the recovery of past due outstanding by taking effective and persistent collection actions against past due account holders.

Responsibilities

• Contact 1 to 29 day past due customers for payment and containing flow of delinquent accounts.
• Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
• Review customers’ profiles and introduce the most effective collection actions.
• ...