The role is responsible for:
Performing making activities across the Client Management processes and ensuring that client onboarding activities such as timely completion of Client Due Diligence (CDD), Credit documentation, arrange processing of various channels and related products and services setup requests are performed on a timely basis and first time rightDelivering excellent service against agreed service standards, delivery standards, and minimal error rates as appropriateProviding insight and suggestions to improving processes, identifying opportunities to streamline and automate Strategy
Targeted Improvements
Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clientsEnsure uniform approach towards the implementation of Client Management model in the countr...