Overview

The role Support Analyst will ensure business continuity and technological success by managing, configuring, and deploying modern technology infrastructure. You will be the first line of action in the transformation and support of IT solutions (hardware, software, and networks), supporting critical processes for global collaborators and clients.

Responsibilities

• Install, configure, and manage corporate hardware, enterprise software, and basic network infrastructure.
• Provide timely technical support and resolve routine or standard issues following existing procedures.
• Participate in maintenance, upgrade tasks, and enforce security policies across the organization’s systems and networks.
• Implement short‑and‑long‑term IT solutions that efficiently respond to day‑to‑day technological needs.
• Receive guidance from senior engineers to assist with network deployments and complex configurations, ensuring in...