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AltaML Client Success Director Role

Company

AltaML

Location

edmonton, Canada

Type

Full-time

Join AltaML as the Client Success Director, where you'll spearhead delivery quality and enrich client partnerships. This strategic role emphasizes client value realization throughout project lifecycles.

Your primary focus will be on fostering relationships and driving adoption strategies while collaborating with the delivery team. You will manage the health of client portfolios, ensuring that all engagements are successful and that opportunities for growth are maximized. You'll be responsible for maintaining a trusted partner status with clients.

Key Responsibilities: • Serve as primary contact for client engagement success • Drive adoption strategies with delivery teams • Manage delivery commitments and stakeholder satisfaction • Collaborate on account strategies for expansion • Conduct regular reviews of engagement milestones

Requirements: • 7+ years in a client-facing delivery capacity • Expertise in managing sensitive executive relationships • Leadership ...

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