Airline Reservation Agent – Onsite, Cebu City

About Caldwell Communication

Caldwell Communication is actively hiring Airline Reservation Agents in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing stability and a professional environment to grow your BPO career.

Job Description

Assist clients with flight bookings, reservations, and travel inquiries. Manage airline reservations and provide accurate information to ensure a smooth, hassle‑free travel experience.

Responsibilities

• Handle airline‑related inquiries via phone, email, or chat
• Assist clients with flight bookings, ticketing, modifications, and cancellations
• Provide accurate information on flight schedules, fares, and promotions
• Manage reservati...