Job Description & Requirements

Responsibilities:

• Handle full end-to-end Air Freight operations, including cargo space booking, terminal coordination, and import/export processing.
• Prepare and manage critical shipping documentation such as Air Waybills (AWB), permit declarations, and manifest submissions.
• Provide high-level pre- and post-shipment customer service, ensuring professional handling of enquiries and proactive issue resolution.
• Liaise with customs authorities and internal teams (Warehouse, Transport, Compliance) to ensure full regulatory adherence and smooth cargo movement.
• Plan and coordinate specialized logistics for local and overseas exhibitions, events, and high-value movements (DG & VAL cargo).
• Monitor and track cargo status using internal systems and CCN, providing real-time updates to stakeholders.
• Assist in sales support activities, including the preparation of freight q...