Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.
Major Duties and Responsibilities
Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operating systemTrack and trace Air Import files as requiredUse Workflows on daily basisEnsure timely delivery of freight to customers for Import shipmentsEnsure documents are timely sent to customer or broker for customs purposesEnsure accurate and timely client and Service Providers billingInteract with our customers in arranging their international shipments, meeting customer service standardsContribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)Meet compliance at all times to regulations. This includes i...