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Air Freight Officer (East / 5 Days + Alternate Half Saturday) [EL]

Company

WECRUIT PTE. LTD.

Location

singapore, Singapore

Type

Full-time

  • Handle customer inquiries on airfreight services, rates, schedules, and documentation.
  • Coordinate with internal teams for smooth and timely shipment processing.
  • Assist customers with bookings, pickups, and shipment tracking.
  • Resolve customer concerns professionally and efficiently.
  • Ensure compliance with airfreight regulations and customs requirements.
  • Promptly update shipment milestones.
  • Maintain accurate records of customer interactions and shipment details.
  • Collaborate with operations to improve processes and service quality.
  • Keep customers informed of any delays or changes in their shipments.

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