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AIOps Engineer

Company

Razer

Location

Shah Alam, Malaysia

Type

Full time

Job Responsibilities :

We are seeking an experienced AIOps Engineer to enhance the reliability, performance, and operational intelligence of mission-critical payment platform infrastructure and services.

This role focuses on designing and implementing intelligent automation solutions, improving observability practices, and leveraging AI-assisted operational capabilities to proactively detect system risks and optimize platform performance. The AIOps Engineer will work closely with DevOps, SRE, and Software Engineering teams to reduce operational overhead, improve incident response efficiency, and support scalable transaction processing environments.

Key Responsibilities:

Operational Intelligence & Observability Engineering

  • Design and improve monitoring strategies covering infrastructure, applications, transaction flows, and distributed system dependencies.

  • Build dashboards and alerting frame...

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