AI Training Manager

Company

Agensi Pekerjaan Penta Consultancy Sdn. Bhd

Location

kuala lumpur, Malaysia

Type

Full-time

Conduct onboarding sessions for new annotators, ensuring full understanding of annotation tools, workflows, and rubrics. 
Design, update, and deliver training materials, SOPs, and reference guides aligned with project requirements. 
Lead refresher training and knowledge calibration sessions to address performance gaps or rubric updates. 
Develop assessment tests and evaluation forms to measure annotator readiness before production deployment. 
Regularly review annotation performance reports with QA and PM teams to identify training needs. 
Coach underperforming annotators through one‑on‑one sessions and targeted improvement plans. 
Track learning progress, document training outcomes, and maintain training compliance records. 
Collaborate with QA to analyze common error patterns and translate them into training interventions. 
Ensure annotators maintain KPIs (Accuracy 90%, Consistency 95%, Rejection Rate...
        

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