AI Product Manager - GenAI and Agentic Capabilities

New York, NY, United States

**Job Description**

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

We are seeking an experienced product manager with strong technical acumen to lead the development of cutting-edge AI-powered customer experiences that leverage advances in **generative and agentic AI technology** .

This role will be responsible for delivering the product strategy and end-to-end customer experience for AI-driven interactions. This role will translate customer needs, business priorities, and emerging AI capabilities into products that are valuable, safe, and scalable in a regulated environment. You will work closely with cross...