Job Type
Full-time
Description
We are looking for an analytical, detail-oriented, and driven Marketing & AI professional to join the ZT Automotive team. This role will focus on analyzing AI and operational data, training and improving AI models, supporting inbound and outbound customer communication, and developing marketing campaigns designed to increase appointments, customer retention, and overall revenue growth.
The ideal candidate is someone who enjoys working with data, identifying trends and opportunities, improving processes, and helping bridge the gap between AI technology, customer experience, and operational performance.
Requirements

• Analyze AI performance data, inbound and outbound call activity, appointment trends, and customer engagement metrics to identify growth opportunities and operational improvements
• Help train, monitor, and improve AI models to ensure accurate customer communication, scheduling support, and escalatio...