Role Description – AI Delivery Lead

Be the engine of the agency’s AI rollout. Embedded in Operations and working into the Operations Director (who owns the overall programme), you’ll shape the rollout plan, build the practical workflows that prove value, and drive adoption across the business — working alongside the AI champions in each department to stay close to what teams actually need.

What you’ll do

• Co‑own the rollout plan with the Operations Director — bring the practitioner’s view, shape sequencing and priorities, and then drive the delivery, don’t just track it.
• Build and prototype real agents and workflows (Claude, Make, n8n) that demonstrate value, solve actual team problems, and become the templates others adopt.
• Be the agency’s go‑to expert on what’s possible — proactively spotting use cases teams haven’t thought of and turning them into working solutions.
• Work alongside the departmental AI champions — yo...