Role Summary: Agentic AI – Customer Success / Enablement

We are looking for a technical, customer‑facing professional with hands‑on experience in Agentic AI who can act as an enabler for clients and internal engineering teams. This role combines customer success, AI/ML fundamentals, and engineering workflows to drive adoption, troubleshooting, and continuous improvement of an internal Agentic AI platform.

Key Responsibilities

Act as a technical enabler for customers adopting Agentic AI, supporting use cases such as agent design, fine‑tuning, debugging, and troubleshooting.

Serve as the first point of contact for engineering teams using the internal Agentic AI platform.

Help clients and internal teams understand, design, fine‑tune, and build AI agents aligned to business and engineering workflows.

Drive adoption and successful implementation of Agentic AI solutions across customer teams.

Provide hands‑on support for issue tr...