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Agent - Ocean Export Customer Service (1-year contract)

Company

Expeditors

Location

Ho Chi Minh City, Vietnam

Type

full-time

Job Description

Summary Description

Assist Supervisor/Department Head with all aspects of the Department, while ensuring the proper and timely movement of freight.

Notice: 1-year contract

Responsibilities & Duties:

  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Ocean Export files.
  • Ensure timely clearance and delivery of freight to customers for all shipments.
  • Ensure documents are sent timely and arrival notices communicated to destination for Export shipments.
  • Ensure accurate and timely client and vendor billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process ...

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