Agent, Contact Centre (Employee Benefits)

Job Overview

To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients' queries and dissemination of confidential information. Be the first point of contact for routine clients' queries.

Business Segment

Insurance & Asset Management

Company

Liberty Group Limited

Location

ZA, GP, Johannesburg, 1 Ameshoff Street

Qualifications

Type of Qualification: Diploma

Field of Study: Business Commerce

Experience Required: Service Management, Operations; 3-4 years. Sound knowledge of business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries. Global markets and Personal Bankin...