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Aftersales Training & Customer Experience Lead

Company

Mitsubishi Motors Philippines Careers

Location

carmen, Philippines

Type

Full-time

Technical Training Instructor

Responsibilities

  • Conduct workshop, classroom, and online training on automotive technology for MMC vehicle sales and after-sales personnel.
  • Develop training materials, audio-visual aids, simulators, cutaways, and jigs.
  • Administer tests and evaluations based on occupational standards.
  • Maintain and update technical databases for all MMC vehicles distributed by MMPC.

Requirements

  • Graduate of Engineering or any related course.
  • At least 2 years of experience in conducting classroom, workshop, or online training.
  • Automotive background preferred; sales experience is a plus.
  • Strong presentation, communication, and design skills.

Sales Satisfaction Improvement Staff

Responsibilities

  • Coordinate with dealers to develop, implement, and monitor Customer Service programs and policies.
  • Lead Custome...

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