We are supporting in the recruitment of an AFTERSALES MANAGER to lead the team at a busy franchised dealer in Torbay.

Representing a well-known quality brand, with EV / Hybrid technology and inspiring design, this position is full of potential for a skilled Aftersales Professional . . .

You’ll be leading a team of Technicians, alongside Service Advisors and Parts Advisors to deliver the departmental objectives, brand commitments – alongside consistent customer service excellence.

Responsibilities will include: –

• Managing your team, ensuring all agreed customer service targets are met and the brand experience is delivered.
• Ensuring that the Aftersales department operates effectively with the Sales and Administration teams (and, where necessary, also across other dealerships) to ensure excellent customer service.
• Manage the day-to-day operations of the Service Department in terms of resource requirements to ensure t...