Aftersales Customer Host – VW Sheffield 

Location: Sheffield, South Yorkshire

Salary: Competitive plus bonus

At JCT600, our aftersales hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. Based at our dealership, you’ll handle an allocated number of customers to concierge during their aftersales visit.  You will be ensuring every interaction reflects our high standards of service and professionalism and help process, communicate and keep the customer updated. You will effectively over-see the customer journey from arrival to departure.

This is a fast-paced, customer-facing role where your enthusiasm, energy, and commitment to service excellence will make every customer feel valued.

As a aftersales host your day-to-day will include:

Providing a warm and professional welcome to all allocated aftersales visitors, ensuring they feel attended to and comfortable while on ...