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Aftersales Community Management Specialist

Company

BYD Europe

Location

Hounslow, United Kingdom

Type

Full-time

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.



About the role

We are looking for a proactive Community Management Specialist to drive the growth and engagement of our UK user community through localized content, campaigns, and events. Working closely with cross-functional teams, you will help strengthen user relationships, enhance community experience, and support ongoing engagement and retention initiatives across the UK market.

Work location: Uxbridge, London

Main Tasks and responsibilities:

Community Growth & Engagement

  • Develop and execute community growth strategies tailored to the UK market

  • Drive user engagement through cam...

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