Elevate customer satisfaction as an After Sales Manager with Volkswagen Group Canada. This full-time role blends dealer support, coaching, and strategic marketing for optimum parts and service growth.
As an Area After Sales Manager, you will engage with Quebec-based dealerships, fostering teamwork and professionalism. Your passion for the automotive business and customer-centric mindset will drive outcomes. Responsibilities include analyzing performance, implementing business plans, and coaching dealers to enhance their service processes effectively.
Key Responsibilities:
• Consult with dealers to achieve mutual business goals
• Develop and execute key activities for target attainment
• Optimize service core processes for customer satisfaction
• Implement targeted marketing and merchandising actions
• Ensure compliance with Volkswagen operating standards
Requirements:
• Bachelor’s degree in commerce or business preferred
• Minimum 3 years of after-sales ex...