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Admissions & Customer Experience Executive (Preschool) [EL]

Company

WECRUIT PTE. LTD.

Location

singapore, Singapore

Type

Full-time

Responsibilities
  • Manage end-to-end parent engagement from enquiry to enrolment across inbound and outbound channels
  • Develop strong relationships with prospective families and provide tailored guidance based on their needs
  • Conduct professional centre tours, presenting curriculum, teaching philosophy, and child development outcomes
  • Support conversion of enquiries into enrolments through structured follow-up and engagement
  • Handle parent queries with professionalism, empathy, and solution-oriented communication
  • Ensure a seamless and high-quality experience throughout the parent journey
  • Maintain accurate tracking of leads, engagement activities, and enrolment progress
  • Collaborate with internal teams to ensure consistent service delivery and brand representation
  • Contribute to achieving enrolment objectives through consistent performance and continuous improvement
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