Role Overview Be the primary point of contact for students and parents. You’ll assist with registration, enquiries, and payments, as well as communicate about class packages and schedules. This role requires strong people skills, comfort in sales, and the ability to create a positive and welcoming centre environment.
Main Responsibilities - Welcome and attend to all walk-in visitors, students, and parents warmly.
- Answer inquiries via phone, WhatsApp, or in person about courses, schedules, and centre policies.
- Guide parents through registration, trial bookings, and payment procedures.
- Effectively handle walk-ins and follow up on new leads.
Sales & Programme Promotion - Explain tuition classes and packages clearly to parents and students.
- Confidently promote courses, recommend packages, and encourage enrolments or renewals.
- Address objections and questions, tailoring recommendatio...