Administrator

Location: Oxford, OX3 9DU
Contract: 3 months (Possibility to convert to temp to perm opportunity)
Shift: Part time | 5 days working - Monday to Friday
Timings: 5:00pm to 10:00pm
Working hours: 25 hours of shift in a week.

A customer-focused and detail-oriented Help Desk Administrator with experience managing service requests, coordinating facilities support, and delivering excellent customer service in fast-paced environments. Skilled in handling phone and email enquiries, accurately logging and monitoring tasks through CAFM systems such as Maximo, and ensuring issues are resolved within SLA targets. Strong communication, organisational, and problem-solving abilities with a proactive approach to supporting teams, managing priorities, and maintaining high standards of confidentiality and professionalism.