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Administrative Support Specialist

Company

Nesco Resource

Location

Rochester, United States

Type

Full-time

Job Title: Administrative Support Specialist
Location: Henrietta, NY

Shift & Pay:

  • Shift: Monday – Friday, 8:00 AM – 4:30 PM
  • Pay Rate: $19.00 – $23.00 per hour
  • Key Responsibilities:

  • Manage all sales contacts via phone/email, including orders, quotations, expediting, and inquiries
  • Provide direct support between customers and the production team
  • Collaborate with account managers, logistics, and quality teams to address production needs
  • Work with production planning and procurement teams for expediting orders
  • Navigate the ERP system for order processing, product quotes, part loading, and more
  • Review and coordinate the implementation of changes and updates to sales orders
  • Investigate and respond to customer questions regarding short shipments, damaged goods, or discrepancies
  • Update and maintain customer information portals
  • Print forms...
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