The Admin Team Leader is responsible for overseeing the day-to-day activities of the administrative team to ensure a high standard of support across the organization. You will lead by example, delegating tasks and streamlining office workflows while acting as the primary point of contact for administrative escalations.
Key Responsibilities
- Team Leadership & Mentoring: Supervise daily performance, conduct regular one-on-ones, and provide coaching to develop staff skills.
- Operational Oversight: Manage schedules, rosters, and workload distribution to ensure all administrative functions are covered efficiently.
- Workflow Improvement: Identify bottlenecks in office procedures and implement new systems or software (e.g., CRM or project management tools) to enhance productivity.
- Quality Control: Monitor team output to ensure accuracy in documentation, filing, and data entry.
- Stakeholder Liaison: Act as a bridge between the a...