• Process orders from customers, field representatives, and telesales teams
• Answer customer questions, handle complaints, and provide after-sales support
• Maintain customer records, including order and invoice details
• Process payments and handle invoices
• Other ad hoc task

Skills and qualifications

• Strong organizational and time management skills
• Proficiency in MS Office Suite, PowerPoint
• Ability to work independently and collaboratively in a team
• Strong problem-solving and decision-making abilities