You will be reporting to the Student Support Services Director. Student Support Executive
The role of a
Student Support Executive
is crucial in providing comprehensive support to students throughout their educational journey. Key responsibilities include: Onboarding and Orientation
: Assisting students with the onboarding process, explaining policies, and providing guidance on the timetable and attendance. Academic Support
: Monitoring attendance and academic progress, flagging at-risk students early, and arranging academic advising or teacher consultations. Administrative Tasks
: Managing student requests, conducting orientation, and ensuring timely responses to student inquiries. Support Services
: Coordinating referrals for welfare, housing, medical, counselling, and financial assistance where applicable. Record Keeping
: Maintaining accurate student records, tracking and closing tickets from email and helpdesk, and preparing evidence for internal reviews and...